VSOS Fee Refund Policy
Effective Date: 16 October 2025
1. Preamble & Purpose
This policy outlines the terms and conditions for the refund of fees paid by students/participants to VSOS. Our goal is to maintain a transparent and fair process for all stakeholders. This policy applies to all programs offered by VSOS unless specified otherwise for a particular course.
2. Scope
This policy covers the refund of Tuition Fees, Lab Fees, Library Fees, and other academic charges. It does not apply to non-refundable fees as defined in Section 4.
3. Refund Schedule for Program Withdrawal
Refunds of applicable fees will be processed based on the date of receipt of the written withdrawal application. The following schedule shall apply:
| Timing of Written Withdrawal Request | Percentage of Tuition & Academic Fees Refundable |
|---|---|
| 15 days or more before the official course commencement date | 100% |
| Within 14 days before the official course commencement date | 75% |
| Within 7 days (including the day of commencement) after the course starts | 50% |
| More than 7 days after the course commencement date | 0% (No Refund) |
4. Non-Refundable Fees
The following fees are strictly non-refundable under any circumstances:
- Application/Prospectus Fee
- Registration Fee
- Processing Fee / Admission Fee
- ID Card Fee
- Any fees paid for uniforms, books, or starter kits that have already been issued.
- Late payment charges.
5. Procedure for Requesting a Refund
- The student or their legal guardian must submit a formal "Fee Refund Application Form" (available at the administrative office or on our website).
- The application must be accompanied by the original fee receipt(s).
- The completed form must be submitted to the Accounts Department, VSOS.
- The date on which the application is officially received by the Accounts Department will be considered the date of withdrawal for calculation purposes.
- Approved refunds will be processed within 30 working days from the date of application submission.
- All refunds will be made via bank transfer or account payee cheque in the name of the student or guardian mentioned on the admission form.
6. Special Circumstances
In cases of severe medical emergencies or unforeseen tragic events, requests may be considered on a case-by-case basis at the sole discretion of the VSOS Management. Supporting documentation (e.g., certified medical certificates) will be required. This does not guarantee a full or partial refund.
7. Policy Amendments
VSOS reserves the right to modify this Fee Refund Policy at any time. Any changes will be updated on the official website and will be applicable to all subsequent admissions.